Detailed Features

A deeper dive into ADDA's capabilities across resident engagement, operations, accounting, access control, and short‑term rentals. Explore by section or use search to find specific features.

Resident App

A modern iOS/Android experience that keeps homeowners and tenants connected to their community, services, and board updates in one place.

What residents can do

  • Receive announcements and push notifications instantly
  • View community calendar and RSVP to events
  • Access a self‑service directory and essential documents
  • Submit requests/violations with photos and track status
  • Book amenities with time slots and auto‑reminders
  • Make online payments and view transaction history

For boards & managers

  • Targeted broadcasts by building, street, or role
  • Two‑way messaging on tickets with audit trail
  • Form builders for renovations, parking labels, clubhouse passes
  • Role‑based access for trustees, managers, vendors

Typical workflows

  1. Resident submits an issue → photos + preferred service window
  2. Auto‑routing assigns to the right category/assignee
  3. Updates notify the resident; closure requires confirmation
FAQs

Is the app free for residents?

Yes. The HOA subscribes to ADDA; residents use the app at no cost.

Do notifications support email and push?

Yes. Broadcasts can be sent as app push, email, and SMS (where enabled).

ADDA Enterprise Resource Planning (ERP)

Portfolio‑grade tools for management companies and large associations to standardize operations across multiple communities.

Highlights

  • Centralized portfolio view across properties with drill‑downs
  • Purchase‑to‑Pay workflows with approvals and vendor management
  • Task, asset, and inventory tracking with assignments and SLAs
  • Configurable permissions and separation across entities

For operations leaders

  • Templates and automations for consistent processes
  • Cross‑project dashboards for ticket aging and SLA performance
  • Exports and reports for audits and board reviews

Typical workflows

  1. New vendor onboarding → compliance docs → approval routing
  2. Purchase request → PO → goods receipt → vendor bill → payment
  3. Preventive maintenance schedule → tasks → completion → logs
FAQs

Can we separate permissions by property?

Yes. Roles and access controls are scoped at entity and portfolio levels.

Does it support approvals?

Yes. Multi‑level approval chains can be defined per workflow.

HOA Accounting Software

End‑to‑end accounting built for associations: assessments, collections, vendor bills, reconciliations, and board‑ready reports.

Core capabilities

  • Automated assessments and recurring charges with proration
  • Online payments (ACH, cards) and offline postings
  • Aging, statements, and dunning reminders
  • Vendor bills, approvals, and expense categories
  • Bank reconciliation and audit trails
  • Budgets, variance, and board‑ready financial reports

Benefits

  • Transparent ledger for every unit and vendor
  • Accurate, timely reporting with fewer manual steps
  • Reduced delinquencies with automated follow‑ups

Typical workflows

  1. Generate monthly assessments → email statements → auto‑collect
  2. Post vendor bill → match to PO → approve → pay
  3. Reconcile bank → finalize monthly reports → share with board
FAQs

Can we keep a separate accounting system?

Yes. Some communities use ADDA for ops + engagement while keeping external accounting; ADDA offers exports and flexible workflows.

Do you support ACH and cards?

Yes. Multiple payment rails are supported where enabled.

GateKeeper – Visitor & Package Management

Digitize community access with pre‑approved visitor passes, guard workflows, package logging, and real‑time alerts.

Key features

  • Pre‑authorize guests and service staff with QR/OTP passes
  • Guard station app/kiosk with quick verify and entry logs
  • Package intake, storage locations, and resident notifications
  • Visitor analytics and incident notes

Benefits

  • Faster entry and fewer call‑ins to the gate
  • Tamper‑proof audit trail of visitors and deliveries
  • Clear communication between residents and security

Typical workflows

  1. Resident creates guest pass → share link/QR → guard verifies
  2. Package arrival → scan + shelf location → resident notified
  3. Contractor access → limited‑time pass → auto‑expiry
FAQs

Do we need special hardware?

No special hardware is required; a tablet/phone at the guard desk works well.

How are passes verified?

Typically via QR/OTP on arrival; all entries are logged against the unit.

Short‑Term Rental (STR)

Enable compliant STR activity with clear approvals, guest registration, fees, and community rules—without sacrificing security.

Controls & compliance

  • Owner onboarding with STR policy acknowledgment
  • Approval flows and limits (night caps, frequency)
  • Guest registration and digital passes
  • Optional fees and deposits posted to ledgers

For managers

  • Central list of active/expired STRs and upcoming stays
  • Automatic notifications to security for arrivals
  • Reports for compliance and board reviews

Typical workflows

  1. Owner requests STR permission → board review → approval
  2. Upload booking details → guest pass issued → stay logged
  3. Deposit/fee billed → reconciliation → final compliance check
FAQs

Can we allow STRs only in specific buildings?

Yes. Rules and permissions can be scoped to subsets of units/blocks.

Is there a record of every stay?

Yes. All guest passes and stays are logged with timestamps and unit linkage.